Recent Blog Posts
The Most Powerful Question in Business
I’ve been fortunate to participate in hundreds of meetings with attorneys over a good number of years. I’ve heard and seen some interesting things… and even a few shocking ones. But there is one meeting that sticks out among almost all others. It’s the day a lawyer asked me what I’ve since considered the… Read More »
You Got a Negative Online Review. Now What? (Part II)
(This is the second part of a two-part post regarding how to deal with negative online reviews about your law firm. For Part I, click here.) Ask the review site to remove the negative review. Almost all review sites have community guidelines that prohibit hateful, threatening, or even unsubstantiated reviews. If someone has posted… Read More »
You Got a Negative Online Review. Now What? (Part I)
There is no shortage of advice on the internet about what to do when your business has received a bad online review. Notwithstanding all the debate, there is one absolute truth when it comes to negative reviews. If you are in business long enough, you will get one. It could be a very legitimate… Read More »
The Death of Good Marketing
Marketing is one of the few areas of business where there are truly an infinite number of approaches. Whether your firm generates new clients via the Internet, TV, yellow pages, billboards, or radio, you have tons of choices regarding messaging, imagery, slogans, and all the other things that get potential clients interested in working… Read More »