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Category Archives: Attorney Ratings & Reviews

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Is a Better Business Bureau (BBB) Membership Worth It for Law Firms?

By Proven Law Marketing |

A 4-attorney law firm client of mine recently asked me if a Better Business Bureau (BBB) membership is something he should continue paying for.  His cost is $600 per year.  Below is my answer, which I thought may be helpful to others. I view the BBB as mostly window dressing and a conversion tool… Read More »

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You Got a Negative Online Review. Now What? (Part II)

By Proven Law Marketing |

(This is the second part of a two-part post regarding how to deal with negative online reviews about your law firm.  For Part I, click here.) Ask the review site to remove the negative review.  Almost all review sites have community guidelines that prohibit hateful, threatening, or even unsubstantiated reviews.  If someone has posted… Read More »

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You Got a Negative Online Review. Now What? (Part I)

By Proven Law Marketing |

There is no shortage of advice on the internet about what to do when your business has received a bad online review.  Notwithstanding all the debate, there is one absolute truth when it comes to negative reviews. If you are in business long enough, you will get one. It could be a very legitimate… Read More »

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